Contact Credizen Canada
Have a question about loan comparison in Canada? We're here to help.
📩 General Inquiries
Questions about our platform, how loan comparison works, or feedback.
maloni@outlook.com📝 Editorial Corrections
Found incorrect data, outdated APR rates, or factual errors? Let us know.
maloni@outlook.com🤝 Partnerships
Interested in listing your lending products on Credizen or becoming an affiliate partner?
maloni@outlook.com⚠️ Important: We Are Not a Lender
Credizen is a loan comparison platform, not a lender. We do not approve or deny loan applications, set interest rates, or hold any lending licence.
If you have a complaint about a specific lender, please contact:
- FCAC — Financial Consumer Agency of Canada: fcac-acfc.gc.ca
- OBSI — Ombudsman for Banking Services and Investments: obsi.ca
- Provincial regulators — Consumer protection offices in your province of residence
Frequently Asked Questions
Is Credizen a lender? ▼
No. Credizen is a loan comparison platform. We do not issue loans, make credit decisions, or hold any lending licence. We connect borrowers with FCAC-regulated, provincially licensed lenders across Canada.
How can I report incorrect information on the website? ▼
You can report incorrect information by emailing our editorial team at maloni@outlook.com. We review all submissions within 48 hours and update content as needed.
How do I file a complaint about a lender? ▼
Complaints about federally regulated financial institutions should be directed to the Financial Consumer Agency of Canada (FCAC). Provincial lenders are regulated by provincial consumer protection offices. You can also contact the Ombudsman for Banking Services and Investments (OBSI) for dispute resolution.
How quickly will I receive a response? ▼
We aim to respond to all inquiries within 48 business hours. Partnership and press inquiries may take up to 5 business days.
Company Information
Emergency Financial Help
If you're experiencing financial difficulties, contact your local financial counseling service.
- South Africa: National Credit Regulator - 0860 627 627
- Romania: ANPC - 0213142200
- Colombia: Superintendencia Financiera - (571) 594 2222
- Poland: KNF - 22 262 5000
- Czech Republic: ČNB (Česká národní banka) - 224 411 111